Question 1

Where is Gentle Events located?

Accepted Answer

Gentle Events is located in Yonkers, NY at 35 East Grassy Sprain Rd. Please book an appointment to visit the studio/showroom for consultation.

Question 2

How far in advance do I need to order my wedding/event flowers?

Accepted Answer

For weddings, we recommend that you retain our floral services 3-6 months prior to your wedding date. However, we accept orders (pending availability) up until 30 days prior to your wedding/event date. We are available on a first come, first serve basis, so the sooner the better!

Question 3

Can I book my date without knowing what flowers I need?

Accepted Answer

Yes! You can pay the $1000 retainer to reserve your date. The $1000 will go towards your floral purchase when you are ready to order your arrangements, but is non- refundable, non-transferrable if you decide you no longer require our services.

Question 4

How do I know if you are available on my wedding/event date?

Accepted Answer

To see if your date is available, complete our contact form, and we will let you know if your date is go.

Question 5

Is there a minimum budget or spend?

Accepted Answer

Our current minimum for wedding floral design services ‘is $3500.  This covers the costs associated with production, on-site design, set-up and breakdown.  It does not include delivery/transportation.  For special event design services, please contact our lead designer to discuss options.

Question 6

Is a retainer needed?

Accepted Answer

Yes, for custom designs we ask for $1000 retainer fee upon booking. The remainder is due four weeks before the event date. The balance can be broken into 2 or 3 payments, or we can discuss a monthly payment schedule.

Question 7

Can I pay with a Credit card?

Accepted Answer

Yes:) Service fees may apply.

Question 8

What flowers do you normally use in your collections?

Accepted Answer

We use blooms that are in season which is key to ensuring beautiful arrangements and that fit within your floral budget. When you fill out our questionnaire, this is where you tell us your color palette and style that you would like. Also, if there is any flower that you absolutely love or one you’re not a fan of. Sending us inspiration is highly recommended so we get a better understanding of what you like.

Question 9

How do I secure my wedding/event date?

Accepted Answer

To book your wedding/event floral services, sign and return the agreement with a non- refundable $1000 retainer. The $1000 will go towards your floral purchase when you are ready to order your arrangements, but is non- refundable, non-transferrable if you decide you no longer require our services.

Question 10

What is Production Fee?

Accepted Answer

Gentle Events has a 20% Production Fee.  This floristry charge covers the work involved in flower sourcing, conditioning and complexity of designing your GORGEOUS FLORALS.  It also covers additional staff, especially for floral installations like ceremony arches, and hanging floral arrangements etc., set-up, and strike/breakdown of event.

Question 11

How are delivery fees calculated?

Accepted Answer

Delivery fees are calculate based on round trips mileage for delivery and pick up per vehicle. If more than one vehicle is required for your event, it will be noted and mileage will be adjusted accordingly.

Question 12

Do you have liability insurance?

Accepted Answer

Absolutely! Gentle Events operates with General Liability Insurance. Rest assured knowing the risk of any liabilities are covered on your wedding day. A Certificate of Insurance(COI) is available to be furnished directly to your venue.

Question 13

How far in advance do you book weddings/events?

Accepted Answer

Gentle Events accepts bookings 10-12 months in advance.  Couples with shorter timeframes will be considered, but bookings are on a first-come, first served basis.  Peak wedding season for Gentle Events is May through October. We recommend paying your agreement retainer as early as possible as we only accept one (1) event per weekend.

Question 14

Can I book you for my “Actual Wedding” with custom design?

Accepted Answer

Absolutely! You have the option to choose from our Tier Collections depending on your floral style, aspirations and budget. You will have the opportunity to have custom design florals for your wedding day depending on the collection you choose.

Question 15

Do you offer rental items?

Accepted Answer

Yes, we do! Gentle Events currently offers the following rental items for your wedding celebration:
Vases & compotes
Charger Plates
Candelabras & Candleholders
Tealights, Votive & Taper Candles
Ceremony Arches & Flower Walls
Table Numbers & More!

Question 16

How much time is needed for set up?

Accepted Answer

Depending on the design details of your event, a minimum of 2-4 hours may be needed for installation and décor set up.  This ensures all details are handled and perfect for your special day.

Question 17

Do you offer wedding packages?

Accepted Answer

At Gentle Events, we offer Wedding Collections. All collections include premium, in-season blooms for personal, ceremony and reception designed; in a classic color palette of your choice. View Our Pricing Guide for more details.

Question 18

Can I add more arrangements to my order later?

Accepted Answer

Of course! Currently, small changes such as choosing the color of a flower variety in an arrangement, vase colors, ribbon colors, etc. is available. If you need additional items, simply let us know and we will be sure to add the extras to your order. Additions must be made at least two weeks prior to your event date and are subject to availability.

Question 19

Can I get my arrangements delivered?

Accepted Answer

Yes! Most orders are delivered to ensure safe arrival of your pretty blooms. If we need to return for strike/pickup additional fees will be incurred. All orders without delivery MUST be picked up the morning of your event between 8:30am-10:30am, unless otherwise discussed with designer.

Question 20

What happens to the flowers after the event?

Accepted Answer

We encourage you and your guests to take the flowers home so you can revel in their magic for a little longer, just as long as any vases/styling items hired from us are left behind. If there are any larger installation, we encourage you to provide us with some buckets or boxes for us to load up with the ‘last flowers standing’ while we disassemble the installations. You can collect these for you to enjoy or hand out to others. Any flowers left at strike/pack-down have to be disposed of as every venue requires the space to be cleared .If you do not want them, they will go into greens waste /compost :)

Question 21

What happens on the day of the wedding?

Accepted Answer

It’s a big day for us floral designers, but in short… 
Bouquets/buttonholes will be dropped to the bride/grooms location in the morning. From there the team travels to the ceremony + reception venues to start setting up all floral elements. We are there until every last detail is completed and ready for you and your guests. Once the event has concluded, we then make our way back to the venue for pack-down (usually around midnight or the following morning, however this depends on your venue).

Question 22

Will you work with other florist or family members who want to help out with the flowers?

Accepted Answer

We ask to be the only florist exclusive to your event to complete the entire job. Strictly no other florist, fresh/artificial flower supplier can be engaged in conjunction with us for your wedding.  As for friends and family members, we know their hearts are in the right place, however it can cause extra stress and anxiety from both parties so we say no to these types of collaborations.

Question 23

Do you do site visits/venue walkthroughs?

Accepted Answer

Certainly. We will encourage site visits for a private location or logistically challenging site. We will visit the site either with you or on our own to get familiarized with the space.

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